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A career at Benchmark Education Company

Are you interested in helping children of all abilities learn to read?   Do you want a career that promises the satisfaction of inspiring teachers and administrators in their mission to provide instruction that gets results?   If you want to join a creative, energetic, fast-paced company with a proven track record and promise of continued growth, then consider a career with Benchmark Education Company.

Join a winning team and promote literacy worldwide

Benchmark Education Company, headquartered in New Rochelle, NY, produces research-based, proven-effective literacy materials for supplementary and intervention use with K-12 students, including gifted, on-level, and struggling readers; students with learning disabilities; and those still mastering English as a second language.   Standards-aligned products and services, supported by professional development training, are designed to supplement core reading programs and help teachers take each learner on a different road toward academic success.   BEC materials are used in over 15,000 schools and districts across the United States and abroad.

Current Opportunities:

We are looking for talented, self-motivated individuals to fill the following positions:

To apply for any of these positions, e-mail your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801. We will only consider resumes accompanied by a cover letter.


Jr Network/Helpdesk Analyst

Columbus, Ohio

Position Purpose

Assists the Network and Computer manager in the maintenance and upgrade of Benchmark Education’s network, servers, MAC and P’C desktops, laptops and phones, and provides user support. Also responsible for the maintenance of the telephone system, printers, copiers and other office equipment.

Duties and Responsibilities

  • Assist with general server maintenance including Windows Server and rollouts of new software
  • Assist with network equipment including Cisco Access points
  • Attend to helpdesk issues and ensure they are corrected or escalated
  • Provide technical phone support for remote employees
  • Ensure users receive any technical help needed to accomplish their jobs
  • Deploy and help maintain user-assigned computer equipment
  • Maintain records of deployed equipment, users, and user issues
  • Help ensure appropriate reliability of user-side equipment for any user and server interactions additional systems administration help needed by Helpdesk Administrator
  • User account management (Active Directory, Exchange)

Job Requirements / Skills & Experiences

  • Minimum of three years’ experience in a Windows 2003/2008, Microsoft Office 2011 and MAC environment
  • Experience with a multi-server environment
  • Experience with VMware products
  • Experience with Cisco IOS
  • Ability to multi-task and work diplomatically with employees at all levels
  • Excellent problem-solving and troubleshooting capabilities
  • Strong oral and written communication skills
  • A college degree or a combination of some college and network training/certifications

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Human Resources Generalist

Position Purpose:

Administer various human resources programs and procedures including recruiting, performance management, compensation and benefits administration

Duties and Responsibilities

  • Assist in the development and implementation of human resources programs to support the growth of the business
  • Review applications and interview candidates to match experience with specific job-related requirements
  • Investigate employee relations matters as needed
  • Facilitate or provide training to employees
  • Ensure compliance with various federal and state regulations
  • Maintain human resources information system records and produce reports from the database
  • Assist with other projects as required

Job Requirements / Skills & Experiences

  • 3+ years’ in a prior human resources generalist position
  • Team player with the ability to thrive in a fast paced environment
  • Excellent communication skills, both verbal and written
  • Strong project management skills / able to manage multiple tasks and projects
  • Strong Microsoft Office skills

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Director of Marketing

Position Purpose

Manage the development and production of marketing and sales promotional materials.

Duties and Responsibilities

  • Plan, implement, and oversee multi-faceted direct mail, e-marketing, and social media programs
  • Analyze all Direct Marketing efforts including total campaign and individual list performance
  • Help develop and implement new promotions and offers to drive sales of print and technology products, and Web traffic
  • Work collaboratively with colleagues in multiple departments, consultants, and vendors to achieve marketing goals on time and grow the business as a whole
  • Recruit, manage and develop departmental staff
  • Assist the VP of Marketing with other projects and analysis as needed

Job Requirements / Skills & Experiences

  • 5+ years’ of management experience in direct marketing
  • Proven track record of growing campaigns from the strategy through the execution
  • Must be able to provide data driven insights to develop actionable recommendations
  • Experience in advanced Direct Marketing is required
  • Expertise in a broad range of marketing activities including: list analysis/selection, testing, merge-purge, regression analysis, copywriting, layout and pricing
  • Exceptional mathematical / analytical skills
  • Excellent communications, writing and editing skills
  • Ability to thrive in a fast paced environment and manage multiple tasks and projects
  • Experience in PreK-12 educational publishing would be very helpful
  • Strong Microsoft Office skills

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Warehouse Associate Shipper

Location:  Groveport, Ohio

Position Purpose

Assist in the shipping of the appropriate inventory and ensure that proper shipping documents are completed and arrange for pick up with shipping career (USPS, Fedex, etc).

Duties and Responsibilities

  • Import new orders from Acumen into UPS/FedEx system daily
  • Prepare all orders in the Packing Area for shipping on same day.  Use software to produce labels for all shipping boxes; use UPS as required.
  • Collect carrier bids to determine and procure the best (reliable, cost-effective, etc.) shipping carrier for each order and arrange for pick-up of shipments when FedEx and UPS are not appropriate.
  • Ensure loads to be shipped are stabilized through proper packaging
  • Ensure that all orders contain the proper number of boxes and are ready for pick-up at the designated pick-up time.
  • Prepare USPS mail (e.g., invoices, commission payments, etc.) for pick-up each morning 
  • Fulfill daily catalog requests received from Consumer Website
  • Export UPS/FedEx shipment data to server daily
  • Retain copies of all backorder notices
  • Update Backorder Log to reflect new backorders and backorders that have been shipped
  • Notify Fulfillment Manager of shipping materials that need to be reordered (e.g., mailing envelopes, UPS labels, FedEx labels, etc.)

Job Requirements/Desired skills

  • High school education or college credits
  • Strong attention to detail and commitment to accuracy
  • Familiarity with UPS and FedEx systems
  • Ability to climb on ladders, use equipment as required
  • Ability to walk and stand for prolonged periods
  • Ability to lift and carry boxes weighing 30 to 50 pounds
  • Experience in education or publishing industry

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Warehouse Associate Picker

Location: Groveport, Ohio

Position Purpose

Assist in picking, replenishing and restocking inventory and transfer appropriate inventory to the Assembly Area.

Duties and Responsibilities

  • Receive packing slips and checklists from Team Leader.  Review with Team Leader to identify priorities and clarify any questions or issues.  
  • Batch packing slips for like components/assemblies when   Acumen permits
  • Move product from Bulk Area to Picking Area, pulling from open boxes and using oldest product first.
  • Pick appropriate inventory needed from picking aisles.  Ensure six-packs are rubber-banded. 
  • Pick appropriate type and quantity of zip-lock bags and display boxes as required for order.
  • Identify and document all backorders on appropriate backorder notification form for insertion in order.
  • Identify any out-of-stock items on packing list and notify Team Leader.
  • Initial packing slip to validate picking is complete.
  • When all components are picked and arranged in proper order, transfer inventory to available table in Assembly Area along with packing slip and checklist. Hand off order to appropriate Assembler.
  • Periodically throughout the day, walk through Picking aisles to take note of product needing replenishment
  • Identify  low stock or out-of-stock items in Bulk Area; affix Notice of  Reorder Status on rack where product is located
  • Notify Team Leader for re-order needs; at direction of Team Leader, identify additional, like product in bulk area requiring reprint (to maximize cost efficiency of reprints
  • Ensure that all areas are free of debris and boxes are piled safely and neatly with no pallet overhang in Bulk area.
  • Keep accurate inventory tally records.
  • Perform other job duties as directed by Team Leader or Warehouse Manager.

Job Requirements/Desired Skills

  • High school education or college credits
  • Strong attention to detail and commitment to accuracy
  • Ability to climb on ladders, use equipment as required
  • Ability to walk and stand for prolonged periods 
  • Experience in education or publishing industry

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Ohio Customer Service Manager

Location: Groveport, Ohio

Position Purpose

Manage customer service representatives to ensure that customers are retained and satisfied.  Responsible for designing and implementing improved operational processes and policies, recommend changes to systems, products or services to better meet customer needs. Work closely with regional sales managers and independent sales reps, marketing, tech support and warehouse. Responsible for training staff as well as performing all their functions as follows:

Duties and Responsibilities

Customer Service Responsibilities

  • Manage customer service team. Train new hires.
  • Learn new Benchmark Education and Newmark Learning product lines, both print and digital
  • Answer phones. Oversee an Automated Call Distribution system (ACD)
  • Control order receipt and order assignment/distribution through internal CRM system
  • Enter orders; provide order status; capture key data (mail codes, email addresses, etc)
  • Collect and process sample requests from sales personnel and potential customers
  • Process all Conference and Exhibit shipments to ensure proper inventory control
  • Provide essential instructions, support documentation, labels, etc. for accurate order fulfillment and subscription on boarding
  • Provide price quotes
  • Process credit card transactions
  • Assure quality control and accuracy of transactions processes, manage against critical deadlines
  • File orders; support Accounting with month end financial needs
  • Collaborate with Warehouse to process returns, issue credit memos
  • Record back orders in Excel; generate letters and collaborate with Whs. to release product
  • Evaluate customer complaints  and reship missing/damaged items; issue call tags
  • Produce and distribute monthly department metrics reports

Acumen (Order Entry System) Maintenance

  • Ensure customer records are created accurately with proper linkage between billing and shipping information
  • Enter/update source, methods, and list codes
  • Update Acumen files with LTL tracking info        
  • Import UPS shipping info into Acumen exported from UPS shipping system
  • Export daily Acumen order data for import into UPS shipping system
  • Make UPS address corrections in Acumen
  • Ensure Acumen subscription module is used appropriately for all subscription orders

Additional Responsibilities

  • Attend weekly managers meeting (summarize week’s priorities) 
  • Run weekly Customer Service/Warehouse meetings 
  • Review and assess open order report weekly 
  • Provide summary reporting of orders with back orders

Data Responsibilities

  • Suggest improvements/alternatives to Acumen 
  • Collaborate with Sales, Marketing and Operations to ensure data driven information needed to process orders are in place in a timely fashion
  • Prepare spreadsheets and other data forms in support of the Newmark cataloguer business (cataloguer product pricing forms, case/pack quantities, weights and measurements)
  • Collect and review documentation from new dealers (credit applications, resale certificates)

Job Requirements/Desired skills

  • Minimum Education:  BS, BA in Education, or equivalent experience 
  • Excellent communication, organizational and time management skills 
  • Experience successfully managing and leading a diverse group of employees
  • Proven experience managing customer service department  with demonstrated accomplishments in improving customer service functioning and efficiencies 
    • Experience in Education or Publishing industry
    • Teaching experience in school setting

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Warehouse Associate Assembler-Packer

Location: Groveport, Ohio

Position Purpose

Assist in the assembly and packing of the appropriate inventory and transfer to the Shipping Area.

Duties and Responsibilities

  • Using packing slip and checklist as reference assemble individual orders.  Use Visual Packing Slips, Assembly Instructions sheets as assembly/packaging guides.
  • Follow/incorporate any special assembly instructions noted on packing slip.
  • Within a given order, assemble all like sub-assemblies first in quantities ordered (i.e., in an order for five sets of Readers Theater Classics Short Stories, assemble five sets of Tell Tale Heart 6-packs, five sets  of Rikki-Tikki-Tavi 6-packs, etc.).
  • Sort order as indicated on checklist (by theme, by set, etc.).  Use display boxes as required.  All loose 6-packs, other product must be in bins.
  • Verify that required backorder forms have been completed and inserted into order.
  • Initial packing slip to validate assembly and QA are complete.  Indicate number of display boxes and bins that are in the order.
  • Ensure that all orders are packaged for shipment on the same day.
  • Using packing slip as reference, gather appropriate quantity of corrugated boxes for all display boxes and bins in order.
  • Refer to Corrugated Shipping Box diagram to select appropriate shipping boxes
  • Insert appropriate bubble-wrap/air bags in each shipping box to protect product in transit.
  • Place all customer paperwork and appropriate catalogs in Box 1. Seal this box first and attach an “Open First” label to outside of box.
  • Seal all other boxes in order
  • Assemble display boxes and corrugated boxes for replenishment in appropriate racks as needed. Replenish air bags, bubble wrap, tape, etc.
  • Report all low stock of shipping materials to Team Leader and complete required form.
  • Hand off order to Shipping Area.

Job Requirements/Desired Skills

  • High school education or college credits
  • Strong attention to detail and commitment to accuracy
  • Ability to climb on ladders, use equipment as required
  • Ability to walk and stand for prolonged periods 
  • Experience in education or publishing industry

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Warehouse Associate Receiver

Location: Groveport, Ohio

Position Purpose

The receiver ensures that all products are properly unloaded, received and stored and necessary documents are completed.  

Duties and Responsibilities

  • Ensure that all skids received from vendors are packed in compliance with BEC specs; notify Team Leader of any exceptions or discrepancies
  • Unload and shelve all product on the day of delivery; place in pre-determined location; rotate inventory (FIFO)
  • Ensure that areas are free of debris and boxes are piled safely and neatly with no pallet overhang in Bulk Area
  • When returns are delivered, check for existing Return Authorization Form from Customer Service
  • For authorized returns, complete Return Authorization Form and give it to Customer Service
  • If return not authorized, complete Notice of Return Without Authorization form and give it to Customer Service for follow-up
  • Inspect all returned product for completeness and condition.  Note results of inspection on appropriate form.
  • Place returned product in correct location (Picking Area or Bulk Area) as directed; place damaged product in designated area
  • Check deliveries against Backorder Log; identify orders to be completed and notify Picking Area Team Leader
  • Shelve all backordered product on day of delivery
  • Update Backorder Log to reflect Backorders that have been shipped
  • Return Backorder forms for filing

Job Requirements/Desired Skills

  • High school education or college credits
  • Strong attention to detail and commitment to accuracy
  • Familiarity with inventory guns
  • Ability to climb on ladders, use forklift and other equipment as required
  • Ability to lift and carry boxes weighing 30 to 50 pounds
  • Ability to walk and stand for prolonged periods 
  • Experience in education or publishing industry

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Customer Service Representative

Location: Groveport, Ohio

Position Purpose

Processes both print and technology orders and provides basic usage/instructional support and information to the end-user of our products.  Interacts directly with customers, sales reps, warehouse personnel and other internal departments and/or outside vendors to quickly resolve customer issues. Responsible for fulfilling high volumes of customer requests and inquiries via email and phone.

Duties and Responsibilities

  • Evaluate and process customer orders. Process credit card transactions through 3rd party processing center.
  • Evaluate and process sample requests received from the Sales team. Prioritize against time-sensitive deadlines.
  • Respond to inbound inquiries via Benchmark and Newmark toll-free phone lines.
  • Solve a diverse range of customer issues involving customer’s receipt of print order or activation of subscription.
  •  Audit orders processed by other Customer Service representatives on a daily basis.
  • Communicate directly with customers via email and phone
  • Develop full understanding of new and existing Benchmark Education and Newmark Learning product lines
  • Resolve customer complaints (missing items, returns, back orders). Create, document, and research records in a CRM system, including the issuance of UPS call tags, creation of field training codes, and customer complaint cases
  • Document any new print or technology issues discovered to contribute to team knowledge.
  • Develop working knowledge and familiarity with Sales Support site, all BEC websites, and particularly Benchmark Universe, our subscription site.

Job Requirements/Desired Skills

  • Minimum education: Associates Degree or equivalent work experience
  • One to three years in customer service with excellent oral and written communication skills.
  • Knowledge of Web browsers for Windows and Mac computers.
  • Strong time-management skills.
  • Detail-oriented with highly accurate data entry skills. Excellent analytical skills.
  • Expertise in Microsoft Excel and other MS Office applications
  • Outstanding interpersonal skills; polite and customer service oriented.
  • Must be able to work in an energetic, fast paced, and sometimes stressful environment, and have ability to juggle multiple projects simultaneously.
  • Experience in education or publishing industry
  • Teaching experience in school setting
  • Enjoy learning about new technology and new software applications

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801.  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Administrative Assistant

Position Purpose

Provide administrative support to Executive Management and Human Resources. 

Duties and Responsibilities

  • Handle day-to-day operations and specific task in a fast-paced environment
  • Answer phone calls and direct calls as needed
  • Prepare written responses for various routine Company inquiries
  • Ensure equipment is operational, maintain equipment inventory, and evaluate new equipment and techniques.
  • Maintain supply inventory, anticipate needed supplies, place and expedite orders, verify delivery receipt.
  • Coordinate travel arrangements
  • Manage administrative budget and monitor spending
  • Coordinate catering, business transportation and other matters related to office management duties
  • Update and maintain various distribution lists internally and externally
  • Other duties as assigned

Job Requirements / Desired Skills

  • Bachelor’s Degree – Business Administration or related field
  • 3 years’ experience as Administrative Assistant
  • Excellent decision making and problem solving skills
  • Excellent communication skills (both verbal and written) 
  • Work well under pressure and thrives in a fast paced environment 
  • Ability to manage multiple tasks and projects
  • Must have high level of accountability and responsibility for safeguarding confidential information
  • Proficient in Microsoft Word, Excel, Outlook, PPT, SharePoint, Visio; Windows Operating System 

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Office Manager

Position Purpose

Responsible for the overall front office activities, including the guest area.  Act as the liaison between the company and the property management office as well as vendors and oversea the purchase of office supplies and special orders.

Duties and Responsibilities

  • Supervise and coordinate overall administrative activates for the Office Administrative Team
  • Responsible for the efficient and productive day-to-day operations of the office facilities
  • Manage the guest area to ensure and maintain a professional image
  • Successfully plan and execute company events
  • Supervise the maintenance and housekeeping for office facilities
  • Negotiate the purchase of office supplies, furniture and equipment in accordance with Company purchasing policies and budgetary restrictions
  • Supervise the maintenance of office equipment, including copier and fax machines
  • Monitor visitor access and maintain security protocols
  • Responsible for hotel accommodations and transportation for all employees visiting office when requested

Job Requirements / Desired Skills

  • Bachelor’s Degree – Business Administration or related field
  • 3 years’ experience as Office Manager
  • Exceptional decision making, problem solving and project management skills
  • Excellent communication skills (both verbal and written) 
  • Work well under pressure and thrive in a fast paced environment 
  • Ability to manage multiple tasks and projects
  • Must have a high level of accountability and responsibility for safeguarding confidential information
  • Proficient in Microsoft Word, Excel, Outlook, PPT, Visio; Windows Operating System

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Executive Assistant

Position Purpose

In this position, you will have the opportunity to learn educational publishing in an exciting fast-paced environment. As assistant to the President and Chief Operating Officer, this position offers the right candidate valuable exposure to marketing, operations, sales, editorial, accounting, customer service, production, graphics, and professional development.

Duties and Responsibilities

  • Maintains executive calendars and meeting agendas, plan and schedule meetings, conferences, teleconferences; prepare materials used in executive presentations
  • Prioritize, research and route correspondences and documents to conserve executive’s time and increase overall efficiency
  • Record meeting minutes and follow up on deliverables
  • Prepares monthly/quarterly report in Excel and Visio formats, including but not limited to expense reports, Organizational & Functional charts
  • Organize and maintain files and office libraries of books, papers and digital media
  • Coordinate and finalize domestic and international travel
  • Facilitate/coordinate inter-company events and special events
  • Develop, implement and complete special projects as assigned
  • Contribute and support team efforts with Administrative and HR staff

Job Requirements / Desired Skills

  • Bachelor’s Degree – Business Administration or related field
  • 3+ years’ experience as an Executive Assistant
  • Exceptional organization, project management and time management skills 
  • Excellent decision making, problem solving skills and communication skills (both verbal and written) 
  • Work well under pressure and thrive in a fast paced environment 
  • Ability to manage multiple tasks and projects
  • Must have a high level of accountability and responsibility for safeguarding confidential information
  • Proficient in Microsoft Word, Excel, Outlook, PPT, SharePoint, Visio; Windows Operating System

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Systems Administrator, Linux

Benchmark Education is a growing educational publishing company that produces award-winning supplemental texts and teaching materials -- print and technology-based -- to help children of all ages and abilities achieve literacy for life. Our company is high-energy, fast-paced, productive, and team-oriented, with a lot of opportunity for learning and career growth.

Position Purpose

The Systems Operations team of Benchmark Education manages the internal infrastructure used by our production content, web development, and administration teams. The Linux Systems Administrator will manage in-house Linux servers and ensure appropriate resilience of their services. In addition to the Benchmark Education hosted servers, the position will provide support for our development teams who develop on Ubuntu and Debian desktops and servers.

Duties and Responsibilities

  • Set up LDAP authentication for Debian/Ubuntu environment
  • Automate deployment of Linux servers from scratch and from AWS images
  • Syslog deployment
  • Process tickets which are escalated from our Helpdesk team
  • Build process documentation for Helpdesk team
  • Work with our development teams to ensure production and development environments are sufficient to their needs

Job Requirements

  • Management experience with Debian and Ubuntu servers and desktops
  • Strong interpersonal skills required
  • BS in Computer Science or related field or equivalent work experience
  • Three years’ experience as a Systems Administrator
  • Linux administration

Desired Skills and Experience

  • Share Point experience a plus
  • Agile project management experience
  • Amazon AWS Administration of EC2, IAM, S3
  • VMWare vSphere Administration
  • Experience in Publishing or Education industry

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision, 401K Plan, Profit Sharing and Life Insurance.

To apply for any of these positions, e-mail your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801. We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Marketing Data Analyst

Benchmark Education is a growing educational publishing company that produces award-winning supplemental texts and teaching materials -- print and technology-based -- to help children of all ages and abilities achieve literacy for life. Our company is high-energy, fast-paced, productive, and team-oriented, with a lot of opportunity for learning and career growth.

Position Purpose

Work closely with the Editorial on a series of relational data projects. After a year, the analyst will join the Marketing Analysis Team to support the sales team on pricing and customer relationship management (CRM) needs, establish and execute tracking, measurement, and reporting for all of our marketing efforts, including direct mail and e-mail blasts. Develop and deliver the analyses that will be used to measure the effectiveness of our past marketing campaigns and help shape future plans.

Duties and Responsibilities

  • Identify the appropriate data to investigate, then gather, analyze, and interpret it
  • Produce regularly scheduled and ad hoc reports as well as analysis 
  • Report findings and research to senior management
  • Make recommendations based on your findings

Job Requirements

  • 0 to 2 years of superior data analyst experience in marketing analysis and evaluation
  • An MBA degree or Master's degree, in a relevant discipline
  • Proficiency in Access and Excel
  • Demonstrated commitment to detail and accuracy while having the ability to understand the big picture
  • Excellent organization and documentation skills
  • Comfortable multi-tasking in a fast-paced environment.

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision, 401K Plan, Profit Sharing and Life Insurance.

To apply for any of these positions, e-mail your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801. We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer


Director, Customer Technology Support

Position Purpose

Act as liaison with our internal development and operations teams and external technology partners, as well as our marketing, sales and professional development teams to help ensure a positive customer experience with our educational technology products.

In this position, you will be responsible for managing a customer service team that provides support and information to the end-user of our technology products. You’ll interact directly with customers, sales reps, and internal departments and/or outside vendors to quickly resolve customer issues. As the manager of this team, you will:

Duties and Responsibilities

  • Work directly with school district administrative and technical personnel to ensure successful technology implementations, keeping sales management and sales reps informed.
  • Develop information and resources and provide training to help customer service representatives successfully address the most common technology product questions.
  • Collaborate with professional development, marketing and sales to manage customer technology transitions when there is a product upgrade, new release, or user interface change. Proactively develop a plan of action for internal staff as well as for customers and communicate and follow up on that plan.
  • Identify and document technical problems and escalate them to the development team for resolution and follow up with customers, communicating these problems with professional development, sales, and marketing.
  • Collect and field customer requests relative to technology product modifications, improvements, and enhancements for future development evaluation and share those requests with professional development, sales, and marketing.
  • Host webinars and/or conference calls with customers for demonstration purposes keeping appropriate sales reps informed.
  • Support sales efforts by managing the creation and maintenance of populated demonstration sites so that the sales reps can more effectively demonstrate and sell our digital products.
  • Work with internal training and development teams to assist in the creation of user guides and other training materials, updating them as needed.
  • Create and distribute metric reports that summarize department activity, productivity, and efficiency
  • Monitor, document, and share customer trends that potentially warrant further analysis and action by the Company with management, professional development, sales, and marketing.
  • Participate in strategic planning initiatives to grow our digital products customer base.
  • Interview, hire, and train new employees.
  • Complete employee performance evaluation

Job Requirements

  • Bachelor’s Degree in Education or related field.
  • 5-10 years of experience managing a customer support team.
  • Extensive knowledge of computer systems and software and solid understanding of technology applications.
  • Excellent customer service and high level problem-solving and interpersonal skills.
  • Ability to collaborate with Sales and Training Teams.
  • Ability to communicate and transfer knowledge clearly and effectively in a non-technical manner.
  • Comfortable in managing multiple projects and meeting deadlines in a fast paced environment.
  • Experience in Education or Publishing Industry preferred.

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision, 401K Plan, Profit Sharing and Life Insurance.

To apply for any of these positions, e-mail your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801. We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Product Manager

Benchmark Education is a growing educational publishing company that produces award-winning supplemental books and teaching materials -- print and technology-based -- to help children of all ages and abilities achieve literacy for life.

Position Purpose:

To drive and develop our core and supplemental products

Duties & Responsibilities:

  • Responsible for planning, developing and promoting the core and supplemental print products
  • Help define product strategy for core and supplemental product offerings
  • Work with customers, sales, marketing and professional services to gain an understanding of customer needs, position offerings, and to help identify new revenue opportunities
  • Support professional services and sales through training, strategic advice, and timely information
  • Drive, develop and maintain product sales story and disseminate message to field personnel
  • Work with digital team to ensure that the digital product features/functions meet customer needs

Job Requirements:

  • Bachelor’s degree in Education, Business, or Marketing
  • 3-5 years Product Management experience
  • Knowledge of Educational/Literacy market within Publishing
  • K-8 experience a plus
  • Excellent communicator
  • Create digital presentation
  • Understanding/experience with digital products
  • An educator’s perspective will be highly valued in this position

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision 401K Plan, Profit Sharing and Life Insurance.

To apply, please email your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801  We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer

Chief Financial Officer

Benchmark Education is a growing educational publishing company that produces award-winning core and supplemental texts and teaching materials -- print and technology-based -- to help children of all ages and abilities achieve literacy for life.  Our company is high-energy, fast-paced, productive, and team-oriented, with a lot of opportunity for learning and career growth. 

Position Purpose

This position will be responsible for all strategic and tactical matters as they relate to accounting, financial reporting, legal, inventory, sales and marketing supports, warehouse and fulfillment operations.

Duties and Responsibilities

  • Oversee all company accounting practices, including monthly closings and reconciliations, annual budgeting and forecast, financial reports, tax and audit functions.
  • Managing company’s treasury functions, including capital expenditure, cash balance at bank and cash flow projections.
  • Supervise company’s warehouse operation which includes order entries, customer service, fulfillment, pick and pack operations, and shipping.
  • Manage inventory with a goal of achieving high turn-over rate while minimizing back orders. 
  • Support Management, Sales, and Marketing on large sales orders, bids, state adoptions, RFP’s, etc.
  • Study, analyze and report on trends for sales opportunities.
  • Assist in performing all tasks necessary to achieve the organization's mission and help execute growth plans.
  • Train the Finance unit and other staff on raising awareness and knowledge of financial management matters.
  • Participate in developing new business.
  • Review and prepare contracts with outside parties.
  • Ensure adequate controls are installed and that substantiating documentation and procedure are approved and implemented. Develop and maintain systems of internal controls to safeguard financial assets of the organization.
  • Prepare monthly financial statement for department heads. Work with all departments to ensure departmental cost is within budget. Prepare forecast based on the actual financial result.
  • Oversee all purchasing and payroll activity for staff and participants.
  • Investigate cost-effective benefit plans and other fringe benefits which the organization may offer employees and potential employees with the goal of attracting and retaining qualified individuals.
  • Assist in the design, implementation, and timely calculations of wage incentives, commissions, and salaries for the staff.
  • Continually strive to update personal awareness, knowledge and skills in respective areas of expertise. To include, but not limited to, any required certifications of self or staff.

Job Requirements

  • Bachelor's degree in Accounting or Finance with GPA of 3.0 or above (out of 4.0)
  • Certified Public Accountant (CPA) or Master in Business Administration (MBA) preferred.
  • In-depth knowledge of Microsoft Office and use of databases.
  • Ability to foster and cultivate business opportunities and partnerships.
  • Supervises staff, including regular progress reviews and plans for improvement.
  • Communicate effectively in both written and verbal form.

Desired skills and experience

  • Current/last job as Controller or Chief Financial Officer.
  • Seven to ten years of financial experience and management experience with the day-to-day financial operations of an organization of at least 50 staff persons.
  • Up to date knowledge of current financial and accounting computer applications
  • Excellent verbal, analytical, organizational and written skills.
  • Demonstrated high level of leadership and managerial skills.
  • Knowledge of book publishing industry will be helpful.

Benchmark Education Company offers competitive compensation; collegial work environment; and comprehensive benefits for regular, full-time employees. Benchmark Education is a growing educational publishing company that produces award-winning supplemental books and teaching materials, print and technology-based , to help children of all ages and abilities achieve literacy for life. 

To apply for any of these positions, e-mail your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801. We will only consider resumes accompanied by a cover letter.

Benchmark Education Company values diversity and is an Equal Opportunity Employer.


Software Engineer

Do you want to REALLY make a difference as a software engineer? Benchmark Education is the most innovative provider of instruction in K-12 Education – improving our world every day by inspiring children to read, to learn, and to become college and career ready – and we are looking for a few great additions. Just be Agile-addicted, passionate about great code, and driven to teach us what you know and constantly learn while on our team.

Position Purpose

Integral part of one of Benchmark’s Scrum Teams, groups of highly productive technologists who thrive on finding new and better ways to help teachers generate outstanding educational results in and out of their classrooms.  Design, develop, implement, and then operate intuitive custom software capabilities that help students learn.

We respect and inspire technical depth and breadth through a constant need to learn, grow, and improve how we work and what we can achieve. A working knowledge and passion for code that leverages the best techniques available is key.

Duties and Responsibilities

  • Passionately architect, code, and advocate for enterprise software abilities: scalability, reliability, monitor-ability, maintainability, reusability, autonomics…
  • Design, develop, deploy, maintain, and enhance custom software and database application capabilities.
  • Act as a member of a product team supporting teammates and collaborating with a “do what it takes” attitude to ensure product and team success.
  • Actively participate in Agile Scrum sprint planning, artifact creation, in-sprint testing, automated regression testing, demonstrations, retrospectives, and solution releases.
  • Generate relevant metrics that help the team and members see how they are doing.
  • Support the development of product roadmaps.
  • Participate in estimating backlog items.
  • Support release planning with conceptual design and development and the refinement of software engineering practices.
  • Decompose backlog items into the software tasks based on the desired software architecture.
  • Actively contribute to our Agile Community and the self-improvement or our teams and members.
  • Analyze problems and help create innovative solutions involving technology, methodology, tool and solution components.
  • Ensure product quality and timeliness of work, provide advice and guidance, and resolve problems to meet objectives.

Job Requirements

  • College degree in Computer Science or a related discipline, or equivalent professional experience.
  • Strong software development background, with a minimum of two years’ experience in incremental software development projects using an Agile Scrum approach.
  • Passion for software abstraction and reuse.
  • Experience with commercial software development in PHP (preferred), Objective-C, Java, Ruby, Python.
  • Familiarity with some of the following: Javascript, XML/XSLT/CSS, database solutions (SQL and noSQL), scripting, virtualization, Amazon Web Services (AWS), information exchanges, data warehouses, reporting, web applications, offline web applications, Object Oriented Development, SOAs, Queuing, Security controls, Automated testing, UML, Class diagrams, n-tier solutions.
  • Experience with continuous integration tools and environments.
  • Ability to identify and manage risk.
  • Working knowledge of and ability to assist others in the use of software engineering tools to support process improvement.
  • Excellent communication skills in English in written and spoken form.
  • Strong collaboration skills and desire to work within a team.
  • Understanding of all elements of the software development life cycle, including planning, development, requirements management, configuration management, quality assurance, and release management.
  • Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter.
  • Ability to apply advanced principles, theories, and concepts, and contribute to the development of innovative principles and ideas.
  • Experience working on unusually complicated problems and providing solutions that are highly creative and ingenious, exhibiting ingenuity, creativity, and resourcefulness.

Benchmark Education is proud of our many long-term partnerships with our customers. We take their teaching missions as our own, always aiming to improve our level of service. Our employees take pride in their consistent application of innovation and best practices and their ongoing dedication to the highest standards of software quality.

Benchmark Education Company offers competitive compensation; a collegial work environment; and comprehensive benefits for permanent full time employees which includes Medical, Dental, Vision, 401K Plan, Profit Sharing and Life Insurance.

To apply for any of these positions, e-mail your resume and cover letter (including salary history and target) to jobs@benchmarkeducation.com or mail them to Human Resources, Benchmark Education Company, 145 Huguenot Street, New Rochelle, NY 10801. We will only consider resumes accompanied by a cover letter. 

Benchmark Education Company values diversity and is an Equal Opportunity Employer.